One of the many, many things I love about working at Automattic is the being part of a company that sees huge value in everyone spending time doing customer support, and acts on it: “When you join full-time, you’ll do customer support for WordPress.com for your first three weeks and spend a week in support annually, for evermore, regardless … Continue reading “The Importance of Doing Customer Support”

https://watirmelon.com/2016/06/02/the-importance-of-doing-customer-support/